1. Physical Products
Ready to ship in: 1 weeks
Time: 2-4 weeks
- Returns & Exchanges
We gladly accept returns, exchanges, and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 1 days of purchase
Conditions of return
You can request a return only if our shop have mistakes in size or color.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
2. Downloadable Products
Once the files are sent to customers via download link, no returns or exchanges are accepted. Please check carefully what you intend to buy.
If you have any question, feel free to contact us by this form bellow or via email:
- About cross stitch pattern products: firstname.lastname@example.org
- About leather and clip art products: email@example.com
- Others: firstname.lastname@example.org or email@example.com